Recent Date Format Issues
Some Studiometry users with UK and Custom date formats set in their system preferences have been encountering issues with their data. This is causing issues with recurring items, iCal data export, date filters, and other areas of the application.
We've been looking into this issue and we're trying to figure out exactly what is happening. If you allow Studiometry to generate the dates (ie using the date selector) then the formatting will work fine. The problem that is previously entered dates and new user-entered dates may not be interpreted correctly because of the stricter rules that the new build (4.1 and newer) of Studiometry uses.
There are a couple temporary fixes currently available. The first is to fix your date/time settings in your system preferences so that they match the data you had in Studiometry previously. The screenshot below shows part of the issue, which is that the short date and medium date are two completely different (and incompatible) formats.
Another option is to manually fix the dates that are not matching your current date/time settings. Of course, this would only be a viable option if the problem is occurring in a very small number of items.
We've been looking into this issue and we're trying to figure out exactly what is happening. If you allow Studiometry to generate the dates (ie using the date selector) then the formatting will work fine. The problem that is previously entered dates and new user-entered dates may not be interpreted correctly because of the stricter rules that the new build (4.1 and newer) of Studiometry uses.
There are a couple temporary fixes currently available. The first is to fix your date/time settings in your system preferences so that they match the data you had in Studiometry previously. The screenshot below shows part of the issue, which is that the short date and medium date are two completely different (and incompatible) formats.
Another option is to manually fix the dates that are not matching your current date/time settings. Of course, this would only be a viable option if the problem is occurring in a very small number of items.
Labels: Bugs and Issues
posted by Tom Iwaniec at
1:13 AM
4 Comments:
Generating dates in Studiometry still gives the wrong date. When we installed the recent upgrade the problem seem to fix itself. But now it's back. The server and clients have all been restarted, so maybe there's a sync problem with the OS. We are on New Zealand time, so use similar date format to UK.
By
Anonymous, At
March 7, 2007 at 8:04 PM
Yeah, I still can't access any reports whatsoever since the 4.1 update. That's at least 400+ records that I'm NOT going to go through and manually correct. I could revert back to 4.0 and change all of the 30 or so entries that have been added since then, but again that's not ideal.
Perhaps having a comments system through this blog will help other users share their experiences and help expedite the hitherto questionable support that's in place for this product.
By
Anonymous, At
March 9, 2007 at 5:20 AM
We're working on a wizard to help update all date formats in the program to make sure they work with the new stricter rules.
The problem with this issue is that one of the default date formats built into the Mac OS system preferences has two date formats that are not compatible with each other in the same region's settings. This is what is causing issues, and we're looking into this for fixing the issue that users are having with Studiometry in this area.
By
Tom Iwaniec, At
March 9, 2007 at 1:29 PM
This issue has been fixed with the release of Studiometry 4.1.2. More information available here.
By
Tom Iwaniec, At
April 10, 2007 at 4:15 AM
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