Oranged Support Site Updated
We have updated the version of our support ticket software used at:
http://support.oranged.net
The new version allows users to re-open closed tickets, merge tickets, and also should fix a few issues users have been having with the support ticket site.
In our testing of the new version, we have had issues with the Knowledge Base and specific Knowledge Base articles on Safari and Firefox on Mac, and we are working with the developer of the software to remedy these issues quickly.
Issues aside, we highly recommend the product and have been using it as part of our Studiometry support for over two years. More information on this product can be found at:
http://www.h2desk.com
http://support.oranged.net
The new version allows users to re-open closed tickets, merge tickets, and also should fix a few issues users have been having with the support ticket site.
In our testing of the new version, we have had issues with the Knowledge Base and specific Knowledge Base articles on Safari and Firefox on Mac, and we are working with the developer of the software to remedy these issues quickly.
Issues aside, we highly recommend the product and have been using it as part of our Studiometry support for over two years. More information on this product can be found at:
http://www.h2desk.com
Labels: Oranged Software Website
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